Enquiries, Quotations, Orders, Invoices and Documents


Enquiries are the start point of a sale or purchase process. Enquires lead to getting information from a vendor / supplier for the requirment at hand. Enquiries lead to establishing a connection with the right vendor / supplier in order to get a quotation, place the order and recieve the requirements.



Quotations consist of various pieces of vital information of a requirement towards a sale / purchase. Quotations state important information such as price, delivery times, delivery details, payment terms, taxation etc. On a quotation being accepted an order is placed for the requirements.



In business or commerce, an Order is a stated intention, either spoken or written, to engage in a commercial transaction for specific products or services. From a buyer's point of view it expresses the intention to buy and is called a purchase order. From a seller's point of view it expresses the intention to sell and is referred to as a sales order. When the purchase order of the buyer and the sales order of the seller agree, the orders become a contract between the buyer and seller.



An invoice or bill is a commercial document issued by a seller to the buyer, indicating the products, quantities, and agreed prices for products or services the seller has provided the buyer. An invoice indicates the sale transaction only.



For any sales / purchase to take place, documents need to be created in order to enable a quotation, order, invoice, tax forms etc to be used. These documents are statutory requirements to enable smooth transitition of the processes involved in successfully completing a sale / purchase.